Privacy Policy Notice

Privacy Policy Notice

This Privacy Policy Notice sets out what personal data we (BCAG) collect and how we collect and use it. It also sets out the rights you have in relation to Personal Data. In this Policy, references to “we,” or “us,” or “BCAG” are references to BCAG (abbreviation for Burckhardt Companies AG) and all its group companies globally doing business under the BCAG or Burckhardt Compression name and or certain BCAG products and or services which may be linked through: , myFleet, myShop.

  1. BCAG and its affiliates are utmost committed to protecting your information. Please read this Privacy Policy (“the Policy”) thoroughly as it sets out important information relating to how we handle your personal information.
  2. BCAG and or its affiliated companies issuing the Policy
  3. BCAG and all its group companies will have access to information on individuals and or representatives of their legal entities covered by this Policy.

Part one: Collected information and categories

Information we collect directly from you or from the following sources:

  • Recommendations or referrals, including from within the BCAG group or from a third party;
  • Various mediums such as telephone directories, newspapers, internet sites, commercially available data resources, public registries or public records.

Categories of information we collect about you include the following:

  • Personal information such as name and title, contact details, and company information;
  • Our communications with you

This information is used for certain activities, including:

  • Facilitating the BCAG business through  MyFleet, myShop MYFLEET, MYSHOP communication tools with corporate clients and other business contacts
  • For internal analysis and research to help us improve our existing products and services, and to create and develop new products and services
  • To send marketing materials to business contacts regarding our services and products which may be of interest and to promote our business and brand
  • Administering our website and investigating any complaints and providing enhanced customer service

We use this information because:

  • It is necessary to perform our obligations and or exercise our contractual rights
  • It is necessary to comply with applicable laws or regulations local or international
  • We have a legitimate business interest to:
    • Manage and promote our BCAG business and brands
    • Provide and improve our services
    • Operate our business
  • We have your consent (where required under applicable international or local law) to use your information for marketing. Where we rely on your consent, you have the right to withdraw consent by emailing [email protected]

Part two: Links

  • We do not provide links to other websites or resources that are not part of the products, programs, or services run by BCAG/
  • From time to time, we may change and/or update this Policy. If this Policy changes in anyway, we will post an updated version on this website MyFleet, myShop. We recommend you regularly review this website to ensure that you are always aware of our information practices and any changes to such. Any changes to this Policy will go into effect on posting to this page.

Part three : Data subject rights

In certain circumstances, you have certain rights regarding your personal information. A summary of each right and how you can exercise it is set out below. To opt out of receiving commercial communications, please send an email to [email protected]. To exercise any of your other rights (such as the right to access or deletion of your information), please complete the form at  Such requests should include information to allow us to verify your identity (e.g., your name, address, email address or other information reasonably required).

Where we receive your request to exercise one of these rights as indicated below, we will respond without undue delay and within the time required by applicable law(s). This may be extended in certain circumstances, e.g., where requests are complex or numerous.

We will provide the information free of charge, except where requests are clearly baseless or excessive, e.g., because of their repetitive, spam-like character. In these circumstances we may charge a reasonable, administrative fee or may refuse to act on the request. We will advise you of any fees prior to proceeding with a request. We may ask for additional information to verify or legitimize your identity before carrying out a request.

Right to access and/or correct your personal information

You have the right to access personal information we hold about you and to be provided with a copy of the information (in most circumstances). You also have the right to correct any information we may hold about you that is inaccurate.

Right to restrict use of your personal information

You have the right to ask us to restrict processing of your personal information where one of the following applies:

  • The processing is unlawful, but you want us to restrict use of the data instead of deleting it
  • Where you contest the accuracy of your personal information, the restriction will apply until we have verified the accuracy or corrected your personal information
  • We no longer require the personal information for the purposes of processing, but are required to keep it in connection with a legal claim
  • You have exercised your right to object to the processing of your information. The restriction will apply until we have taken steps to verify whether we have compelling legitimate grounds to continue processing.

Right to request deletion of your personal information

You have the right to ask us to delete your personal information in certain circumstances. If you want to opt-out from receiving marketing communications, the best way to do so is to allow us to retain your information with a “do not contact” tag so we know not to contact you in the future.

There are also certain exceptions where we may refuse a request for erasure, for example, where personal information is required to comply with a legal obligation or for the establishment, or for the exercise or defense of legal claims.

Right to object to processing of your personal information

You may object to our use of your personal information for marketing purposes.

You may also object to processing your personal information in cases where we have used legitimate interests as the basis for processing. In such cases, we will stop processing your personal information until we verify that we have compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms in asking us to stop processing the data, or in limited cases where we need to continue processing the data for the establishment, exercise, or defense of legal claims.

Right to data portability

In the majority of cases, you have the right to receive all personal information you have provided to us in a structured, commonly used, and machine-readable format and to transmit this data to another data controller, where technically feasible.

Right to lodge a complaint with a local supervisory authority

If you object to our processing of your personal information, you have the right to complain to the data protection authority (“DPA”) in the country where you reside, where you work, or where the alleged infringement of data protection laws has taken place.

We agree that any disputes regarding our privacy policy and related actions regarding personal information from data subjects in the EU can be heard by a DPA and we will be subject to the determination of those bodies. Please contact us to be directed to the relevant DPA in your jurisdiction.

Part four : New Federal Act on Data Protection (nFADP)

For your further information, Switzerland is implementing new legislation to better protect its citizens’ data. Swiss companies will have to comply with this legislation from September 1, 2023. In its fall 2020 session, the Swiss Parliament passed the new Act on Federal Data Protection (nFADP). It improves the processing of personal data and grants Swiss citizens new rights. This important legislative change also comes with a number of obligations for companies. Implementation through the Data Protection Ordinance is to take effect on September 1, 2023. What are the main changes?

The nFADP introduces the following eight major changes for businesses.

  1. Only data of natural persons, and not those of legal persons, are now covered.
  2. Genetic and biometric data fall under the definition of sensitive data.
  3. The principles of “Privacy by Design” and “Privacy by Default” are introduced. As its name implies, the principle of “Privacy by Design” requires developers to integrate the protection and respect of users’ privacy into the very structure of the products or services that collects personal data. The principle of “Privacy by Default” ensures the highest level of security as soon as the products or services are released, by activating by default, i.e. without any intervention from users, all the measures necessary to protect data and limit their use. In other words, all software, hardware and services must be configured to protect data and respect the privacy of users.
  4. Keeping a register of processing activities is now mandatory. However, the ordinance allows exemptions for SMEs whose data processing presents limited risk of harm to the data subject.
  5. Prompt notification to the Federal Data Protection and Information Commissioner (FDPIC) is required in the event of a data security breach.
  6. The concept of profiling (i.e. – the automated processing of personal data) is now part of the law.

Part five : How to contact us

All questions, comments and requests regarding this Privacy Policy should be addressed to our Data Protection Office by completing the form at, via email at [email protected] or via regular mail at:

Data Protection Officer Legal Department Franz-Burckhardtstrasse 5 CH-8404 Winterthur Switzerland